Privacy policy

Privacy Policy for Where is My Train: Live Status

Effective Date: September 25, 2026  |  Last Updated: october 06, 2026


Welcome to Where is My Train: Live Status app,developed by Railroute Tech. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

1. Information We Collect

A. Location Information (Precise & Background Location)

  • Foreground & Background Location: When you use the Destination Station Wake-Up Alarm feature, the App requests access to your device's precise location (GPS and network-based) even when the App is running in the background.

  • Purpose: This data is used solely in real-time on your device to calculate the distance between your current location and your selected destination station to ring the arrival alarm.

  • Storage: Your real-time location data is never stored on our servers, transmitted, or shared with third parties. It is processed entirely on your local device.

B. User-Entered Query Data & Local Storage

  • Train Searches, Station Names, and PNR Numbers: When you search for trains between stations, check live running status, or query a PNR, this information is stored locally on your device using a local database (SQLite/Room Database) for offline viewing and search history convenience.

  • Storage: This data remains strictly on your device and can be cleared by clearing the app data.

C. Automatically Collected Technical Data

  • Like most apps, third-party service providers (e.g., Google Play Services) may collect standard anonymous diagnostic information such as device model, operating system version, and crash logs to help us improve app performance.

2. Permissions Required & Why

Permission

Purpose

ACCESS_FINE_LOCATION
 ACCESS_COARSE_LOCATION

Required for GPS train tracking & destination wake-up alarm.

ACCESS_BACKGROUND_LOCATION
 FOREGROUND_SERVICE

Required to alert you before your stop when your screen is locked.

POST_NOTIFICATIONS

To send live tracking alerts and alarm notifications.

INTERNET
 ACCESS_NETWORK_STATE

To fetch live train running status, station boards, and PNR updates.

VIBRATE
 WAKE_LOCK

To ring the destination alarm even if your device is asleep

3. Third-Party Links & Services

The App includes links that redirect you to external third-party services (such as official Railway ticket booking portals or IRCTC) via Chrome Custom Tabs or your default browser. We do not control and are not responsible for the privacy practices or content of third-party websites.

4. Data Retention & Deletion

We do not collect or store personal accounts on remote servers. All search history, cached station data, and PNR numbers are stored locally on your device. You can erase all data at any time by navigating to:

Device Settings → Apps → Where is My Train: Live Status → Storage → Clear Data / Storage

5. Children’s Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children.

6. Security

We value your trust in using our App. All communication between the app and public railway information endpoints uses standard encrypted HTTPS protocols.

7. Disclaimer

This App is an independent utility created for informational purposes to help train commuters. It is not affiliated with, endorsed by, or connected to IRCTC, Indian Railways, or any Government entity.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions, suggestions, or concerns regarding this Privacy Policy, please contact us at:


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